Privacy policy
At Cozumel Tours Excursions, we respect and protect the privacy of our customers and users. This privacy policy outlines how we collect, use, store, and protect your personal information when you use our platform or book our services.
1. Information We Collect
We collect personal information when you:
Make a reservation or purchase on our platform.
Subscribe to our newsletter or promotions.
Contact us through contact forms, email, or phone calls.
The information we collect may include:
Full name
Email address
Phone number
Payment information (securely processed by third-party services)
Tour and activity preferences
2. How We Use Your Information
We use the information we collect to:
Process and manage your bookings and payments.
Communicate with you regarding your booking, tour updates, and special promotions.
Personalize your experience on our platform by providing tailored recommendations based on your interests.
Comply with our legal obligations and improve our services.
3. Protecting Your Information
We are committed to protecting your personal information and use appropriate security measures to prevent unauthorized access, loss, alteration, or disclosure of your data. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
4. Sharing Information with Third Parties
We do not sell, trade, or transfer your personal information to third parties, except in the following cases:
Service providers who assist us in operating our platform, processing payments, or conducting tours.
Compliance with applicable laws and regulations, or in response to legal requests.